Shipping policy

Free Shipping!
Since the year 2020, we have embodied the philosophy that online shopping should come with free shipping.  Our goal has always been to make online shopping the preferred method of buying goods and free shipping is part and parcel with the goal we have to properly serve our customers.
Same Day Shipping Lead Time
Our Macysale Heater supply is well-stocked, so all of the most popular and common colors, wattages and voltages will ship out the same day.

1. Processing Time
All orders are processed within 3-5 business days.
Orders are not shipped on weekends or holidays. If we experience a high volume of orders or if there are shipping delays due to external factors, your order may be delayed. In this case, we will notify you via email.

2. Shipping Methods and Rates
We offer several shipping options for your convenience. Shipping rates are calculated at checkout based on your location and selected shipping method. Our standard shipping options include:
Standard Shipping: 15-25 business days
Shipping Damage
In the event your shipment is damaged upon arrival, please notify us immediately, and, if possible, take and send photos of any damage to shipping box and product itself.  The photos will help us in filing a claim with the shipping service, however, please know that it is our policy to either offer a replacement or a full refund in the event we don't deliver on our promise.  The goal is certainly for all shipments to arrive undamaged, however, if there is a problem, we have your back!