FQA'S

Do I need an account to place an order?

No, you can choose to checkout as a guest by selecting 'guest checkout'. However, it is easier to arrange return of goods if you have an account and keep track of your orders.

Why can't I buy the item I want to buy?

Due to the nature of our products and the processes used to produce them, items may sometimes appear "out of stock" or disappear from the site. You can contact our customer service team at [email protected].

What payment methods do you accept?

We accept PayPal

Do you deliver to my country?

At present, we deliver to the following countries: USA

When will I receive my order?

Most orders are received in 15-25 Days

I received a damaged product. What do I do next?

We take the utmost care to ensure that your order arrives in good condition. However, in the event that your order arrives damaged, please notify customer service at [email protected] within 48 hours of receipt of goods and provide a photograph clearly showing damaged items and/or packaging. No exceptions for this requirement will be made for deliveries to jobsites or warehouses. Please make the claim with the delivery driver upon delivery if external damage to the box can be seen. In case of damage,WE may provide a replacement for the damaged piece or pieces, or for the entire fixture, at our discretion.